“We received immediate results from eCU’s visit. They had such a broad range of experience; we received immediate feedback and in several cases we were able to implement recommendations right then and there."
Robin Bradford, IS Dir. of Business Support
Arrowhead Credit Union
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eCU Technologies’ is pleased to introduce our Episys™ Efficiency Study services for credit unions using the Symitar core processing system. Whether your credit union is new to Episys or has been running the system for years, eCU Technologies’ provides our experts to conduct extensive reviews of how you’re currently utilizing the system. This service has been created to help your credit union achieve maximum capacity of the Episys system, allowing you to enhance your in-house operations with new efficiencies — improving your member services.
Solving your programming challenges
Symitar’s system can often be complex. And because of this, in many cases it is underutilized. Many credit unions new to Symitar, and some who are not, are not realizing the full potential of the Episys system. To allow credit unions to leverage the full potential of the Symitar system, eCU Technologies offers our valued expertise and vast experience.
Features
With nearly 50 years combined Symitar system experience, eCU Technologies’ consulting services experts can help your credit union streamline your operations enabling you to increase the level of service for your members. After focusing on key departments and processes, our detailed analysis will reveal opportunities where efficiency could be improved upon. Our experts will then guide you by offering:
Custom Training
Procedure Development
Project Management & Analysis
Operations Streamlining
Member Service Enhancement
Functionality
If you've wondered if your credit union is capable of providing more, eCU Technologies’ Efficiency Study services can be of great benefit to your credit union and, most importantly, your members. Our study can focus on the details by evaluating consumer
lending, compliance reports, account administration, EFT/checking and payroll, call center, card services, accounting, branch administration, and more.
Our familiarity and technical expertise with the Symitar Epysis system will allow you to enhance those in-house processes and realize the full potential of the system. We will also give you and your staff members the tools you need to quickly obtain the results you want— ultimately enhancing the value of your credit union.